QUALITY SERVICE GUARANTEE
Quality Service Certified®


Quality Service Certified® For Home Seller

The Quality Service Guarantee is your written commitment from Tom D. Plant assuring the delivery of all of the services described below.

As your agent I will:

• Present agency representation alternatives for you and the home buyers.
• Deliver a Competitive Market Analysis to assist in developing a pricing strategy.
• Create and present a detailed, written marketing plan including specific strategies, programs and buyer targets. The plan will have specific dates for each advertisement and each Open House for the marketing period.
• Recommend property merchandising and enhancements to maximize marketability.
• Provide a written estimate of seller expenses and proceeds.
• Review your Sellers’ Disclosure statement and deliver it to each prospective buyer.
• Use a professional photographer to show your home to its best advantage.
• Use a professional to prepare a floor plan to be available on the internet and for all potential Buyers viewing your home.
• Use full color four page brochure and full color direct mail cards to present your home.
• Provide listing on HAR.com; REALTOR.com; and GREENWOODKING.com.
• Provide a weekly report with information about activities the prior week, competitive homes that have come on the market and competitive homes that have sold.
• Provide a secure website available 24/7 with all marketing activity, showing activity and all feedback received from showing agents.
• Promote property through advertising, direct marketing, industry networking and the Internet.
• Provide counsel and negotiating assistance on all offers to purchase.
• Forward to you financial information as provided by the buyer, and will make every effort to have each pre-qualified or pre-approved with a lender.
• Monitor and communicate the status and satisfaction of contract contingencies.
• Review with you the Preliminary Title Commitment.
• Review with you the closing Statement with pro-ration of taxes and closing costs.
• Offer home purchase assistance, referral services and access to community and property information.
• Attend the closing.
• Contact you and follow-up after closing to assure the satisfactory completion of all service details.
• Provide you with the opportunity to evaluate the service provided through the Quality Service Assurance Survey™.
• In January, provide a copy of your closing statement and Homestead Application.
• In January, review Tax Bills and advise if the Buyer owes you a refund based upon pro-ration of taxes at closing.

Quality Service Certified® Signature

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Tom D. Plant is a licensed real estate professional in the State of Texas

Greenwood King is a licensed real estate Broker in the State of Texas
3201 Kirby Drive, Houston, TX 77098
Phone: 713.942.6895 Fax: 713.521.6295
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equal housing opportunity REALTOR® A registered collective membership mark that identifies a real estate professional who is a member of the National Association of REALTORS® and subscribes to its strict Code of Ethics.